Privacy Policy

Last updated on: 10.10.2024

We attach great importance to the transparent handling of personal data. This privacy policy provides information on what personal data we collect, for what purpose and to whom we pass it on. To ensure a high level of transparency, this privacy policy is regularly reviewed and updated.

1. which services we use

Adobe Analytics
Adobe Fonts
Dropbox
Vimeo
Google Forms
Wix
DocuSign

2. contact information

If you have any questions or concerns about the protection of your data by us, you can contact us at any time by e-mail at elias@metaproductions.ch. Responsible for the data processing that takes place via this website is

Metaproductions GmbH

Strassburgerallee 112

4055 Basel

Switzerland

Person responsible for data protection:

Elias Kaiser

elias@metaproductions.ch

0041795152216

3 General principles

3.1 What data we collect from you and from whom we receive this data

First and foremost, we process personal data that you provide to us or that we collect when operating our website. We may also receive personal data about you from third parties. This may include the following categories:

Personal master data (name, address, dates of birth, etc.);

Contact data (mobile phone number, email address, etc.);

Financial data (e.g. account details);

Online identifiers (e.g. cookie identifiers, IP addresses);

Location and traffic data;

Sound and image recordings;

particularly sensitive data (e.g. biometric data or information about your health).

3.2 Under what conditions do we process your data?

We treat your data confidentially and in accordance with the purposes set out in this privacy policy. We ensure transparent and proportionate processing.

If, in exceptional cases, we are unable to comply with these principles, data processing may still be lawful because there is a justification. In particular, the following grounds for justification may apply:

Your consent;

the performance of a contract or pre-contractual measures;

our legitimate interests, provided that your interests do not outweigh ours.

3.3 How can you withdraw your consent?

If you have given us your consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another justification.

You can withdraw your consent at any time by sending an e-mail to the address given in the legal notice. Data processing that has already taken place is not affected by this.

3.4 In which cases can we pass on your data to third parties?

a. Principle

Under certain circumstances, we may need to utilise the services of third parties or affiliated companies and commission them to process your data (so-called processors). Categories of recipients are in particular

Accounting, fiduciary and auditing companies;

Consultancy firms (legal advice, taxes, etc.);

IT service providers (web hosting, support, cloud services, website design, etc.);

Payment service providers;

providers of tracking, conversion and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.

We may also be obliged to disclose your personal data to authorities.

b. Visiting our social media channels

We may have embedded links to our social media channels on our website. This is visible to you in each case (typically via corresponding icons). If you click on the icons, you will be redirected to our social media channels.

In this case, the social media providers are informed that you have accessed their platform from our website. The social media providers can use the data collected in this way for their own purposes. We would like to point out that we have no knowledge of the content of the transmitted data or its use by the providers.

c. Transfer abroad

Under certain circumstances, your personal data may be transferred to companies abroad as part of order processing. These companies are obliged to protect data to the same extent as we are. The transfer may take place worldwide.

If the level of data protection does not correspond to that in Switzerland, we will carry out a prior risk assessment and contractually ensure that the same level of protection is guaranteed as in Switzerland (e.g. by means of the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses at the following address. https://commission.europa.eu/publications/standard-contractual-clauses-controllers-and-processors-eueea_de

3.5 How long do we store your data?

We only store personal data for as long as is necessary to fulfil the individual purposes for which the data was collected.

Data that we store when you visit our website is stored for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

We store contract data for longer, as we are obliged to do so by law. In particular, we must store business communications, concluded contracts and accounting documents for up to 10 years. If we no longer need such data from you to perform the services, the data will be blocked and we will only use it for accounting and tax purposes.

3.6 How do we protect your data?

We will keep your data secure and take all reasonable measures to protect your data from loss, access, misuse or alteration.

Our contractual partners and employees who have access to your data are obliged to comply with data protection regulations. In some cases, it will be necessary for us to pass on your enquiries to companies affiliated with us. Your data will also be treated confidentially in these cases.

Within our website, we use the SSL (Secure Socket Layer) method in conjunction with the highest level of encryption supported by your browser.

3.7 What rights do you have?

a. Right to information

You can request information about the data we have stored about you at any time. Please send your request for information together with proof of identity to info@metaproductions.ch.

You also have the right to receive your data in a commonly used file format if we process your data automatically and if:

you have given your consent for the processing of this data; or

you have provided data in connection with the conclusion or fulfilment of a contract.

We may restrict or refuse to provide information or data if this conflicts with our legal obligations, our own legitimate interests, public interests or the interests of a third party.

The processing of your request is subject to the statutory processing period of 30 days. However, we may extend this period due to a high volume of enquiries, for legal or technical reasons or because we require more detailed information from you. You will be informed of the extension in good time, at least in text form.

b. Erasure and rectification

You have the option of requesting the erasure or rectification of your data at any time. We may reject the request if statutory provisions oblige us to store the data for a longer period or to store it unchanged or if your request conflicts with a legal authorisation.

Please note that exercising your rights may be in conflict with contractual agreements and may have a corresponding impact on the performance of the contract (e.g. premature cancellation of the contract or cost consequences).

c. Legal recourse

If you are affected by the processing of personal data, you have the right to enforce your rights in court or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

3.8 Changes to the privacy policy

We may amend this Privacy Policy at any time. The changes will be published on www.metaproductions.ch, you will not be informed separately.

4. individual data processing operations

4.1 Provision of the website and creation of log files

What information do we receive and how do we use it?

When you visit www.metaproductions.ch, certain data is automatically stored on our servers or on servers of services and products that we purchase and/or have installed for the purposes of system administration, for statistical or backup purposes or for tracking purposes. These are

the name of your internet service provider;

Your IP address (under certain circumstances);

the version of your browser software

the operating system of the computer used to access the URL

the date and time of access

the website from which you visit the URL

the search terms you used to find the URL.

Why are we allowed to process this data?

This data cannot be assigned to a specific person and is not merged with other data sources. The log files are stored in order to guarantee the functionality of the website and to ensure the security of our information technology systems. This is our legitimate interest.

How can you prevent data collection?

The data is only stored for as long as is necessary to fulfil the purpose for which it was collected. Accordingly, the data is deleted at the end of each session. The storage of log files is absolutely necessary for the operation of the website; you therefore have no option to object to this.

4.2 Adobe Analytics

Our website uses Adobe Analytics, a web analytics service provided by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland. Adobe Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Adobe on servers in the United States. Adobe will use this information to analyse your use of the website, to compile reports on website activity for us and to provide other services relating to website activity and internet usage.

Adobe may transfer this information to third parties where required to do so by law, or where such third parties process the information on Adobe's behalf. Adobe will never associate your IP address with other Adobe data.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

By using this website, you consent to the processing of data about you by Adobe in the manner and for the purposes set out above.

4.3 Adobe Fonts

Adobe Fonts is a service of Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA. Adobe Fonts is an online service that enables users to embed high-quality fonts on their websites.

We use Adobe Fonts to integrate certain fonts on our website. This allows us to ensure a consistent and appealing design that helps improve the user experience.

To provide the fonts, Adobe Fonts may use cookies or other tracking technologies to collect information such as the visitor's IP address, browser type and version, and other information about the website visit.

4.4 Dropbox

We use the Dropbox service on our website to store and share documents and files. This service is provided by Dropbox, Inc, 333 Brannan Street, San Francisco, CA 94107, USA. Dropbox allows us to store files online, share them with others and access them from different devices.

If you access files stored in Dropbox via our website or if you upload files via a Dropbox plugin or interface, various personal data, such as your name, email address and technical information about the access, will be collected and transmitted to Dropbox. This data is used by Dropbox to provide the storage and sharing service, to ensure the security of the data and to analyse usage.

Further information on how Dropbox handles user data can be found in Dropbox's privacy policy: https://www.dropbox.com/privacy.

4.5 Vimeo

Vimeo is a service provided by Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA. Vimeo is a platform that allows users to upload, share and view videos. It also provides various tools for video producers to monetise their content and interact with their audience.

We use Vimeo to embed videos on our website and provide our visitors with high quality visual content. This may include product launches, tutorials or other content relevant to our users. By embedding Vimeo videos, our visitors can watch them directly on our website without being redirected to the Vimeo platform.

When you access a web page on our website that contains a Vimeo video, your browser establishes a direct connection to the Vimeo servers. Certain information is transmitted to Vimeo in the process. This also includes the user's IP address. Vimeo also uses cookies and similar technologies to collect information about the use of the service and to improve the user experience.

4.6 Google Forms

For surveys and online forms, we use Google Forms, a service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; ‘Google’). Google Forms allows us to create customised forms for surveys and data collection that you can fill out via links or directly on our website.

If you fill out a Google form provided by us, the data you enter and your IP address will be transmitted to Google and stored on Google servers. These servers may be located in the USA or other countries.

Please note that the data you enter in Google Forms will be processed and stored by Google. If you have concerns about data storage by Google or wish to prevent the transmission of your data to Google, you should not complete the form.

4.7 Wix

Wix.com Ltd. is the company behind the Wix service. It is a platform that enables users to create their own websites and online shops. The company is based at 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.

On our website, we use Wix as a platform for creating and managing our online presence. This includes the display of content, the hosting of images and videos, the provision of contact forms and, if necessary, the operation of an online shop.

Wix uses various technologies to ensure the functionality of its platform. These include cookies, web beacons and similar technologies that are used to improve the user experience, analyse website performance and provide personalised advertising. Wix may also collect IP addresses and other information transmitted by visitors to the website.

4.8 DocuSign

On our website, we offer the option of digitally signing documents by using the DocuSign service. This service is provided by DocuSign, Inc, 221 Main St., Suite 1000, San Francisco, CA 94105, USA. DocuSign makes it possible to sign, send and manage contracts and other documents online, simplifying the process of signing and managing documents.

When you use DocuSign via our website, various personal data, such as your name, email address and any other information relevant to the signing of the document, is collected and transmitted to DocuSign. This data is used by DocuSign to enable the digital signing process, to ensure the authenticity of the signature and to document the signing process.

BrainBox Generators

BrainBox Generators is a service provided by BrainBox Solutions GmbH to recognise all data protection-relevant services on a website and, among other things, to help with the creation of the privacy policy. No personal data is collected or processed in the process.